Effective Date: April 14, 2026
Smith Bros Lawn Care (“we”, “us”, or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to that information. This policy is compliant with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
We may collect the following types of personal information:
• Contact information: name, phone number, email address, and mailing address.
• Property information: address and details of your property relevant to service delivery.
• Payment information: billing details (we do not store full credit card numbers).
• Service history: records of services requested and completed.
• Website usage data: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools).
• Communications: any messages, inquiries, or feedback you send us.
We collect personal information when you:
• Contact us by phone, email, or through our website.
• Request a quote or book a service.
• Make a payment.
• Visit our website (automatically via cookies).
• Follow or interact with us on social media.
We use your personal information to:
• Provide and schedule lawn care and landscaping services.
• Communicate with you about appointments, quotes, and changes.
• Process payments and maintain billing records.
• Improve our services and customer experience.
• Send you service reminders or promotional offers (only with your consent).
• Comply with legal obligations.
We do not sell, rent, or trade your personal information. We may share your information with:
• Trusted third-party service providers (e.g., payment processors, scheduling software) who assist us in operating our business and are bound by confidentiality obligations.
• Legal or regulatory authorities, when required by law or to protect our legal rights.
Any third parties we engage are required to handle your data in a manner consistent with this Privacy Policy.
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain parts of our website.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When information is no longer needed, we will delete or anonymize it securely.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Under PIPEDA and applicable provincial privacy laws, you have the right to:
• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for non-essential uses of your information at any time.
• Request deletion of your personal information, subject to our legal obligations.
To exercise any of these rights, please contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Smith Bros Lawn Care
Phone: (902) 213-2341
Website: smithbroslawncare.ca
Location: Stratford, Prince Edward Island, Canada
